DoorDash vs. Uber Eats

Some Key Takeaways from our Food Delivery Survey

The broad group of all food delivery users are more likely to prefer DoorDash over Uber Eats, but specifically among respondents who use BOTH, a higher percentage prefers Uber Eats…

Food Delivery app users are more likely to view it as a luxury (49.1%) than a necessity (20.0%)…

This ties out with another survey we ran in which food delivery was more on the “nice-to-have” spectrum relative to other categories that were closer to “need-to-have”….

Other Notes: Food delivery usage / engagement was roughly consistent with last wave, which is better than pre-pandemic levels but worse than "during pandemic" levels…and the percentages of food delivery app users who say they regularly or occasionally use apps like DoorDash and Uber Eats have been flatter of late following a period of time in which they grew sequentially from 2019 until the beginning of 2022.